Warranty

LIMITED LIFETIME WARRANTY

Limited Lifetime Warranty- effective date July 25, 2023:

Coverage for this Limited Lifetime Warranty is provided to [name of contractor/ purchaser] for Renaissance Windows and Doors, Inc.’s (RWD) vinyl windows and doors installed in the United States of America. Subject to the terms, conditions, and limitations set forth herein, RWD warrants its vinyl windows and doors, after proper installation and under normal use and service, to be free from manufacturing defects for life of the products, including:

-the extruded, solid vinyl members, screening, and component mechanical parts, including locks, keepers and balances.

– the insulating glass is warrantied against material obstruction of transparency resulting from film formation or dust collection on the interior surfaces.

-exterior colors carry a limited warranty period of twenty (20) years against material or manufacturing defects or significant ultraviolet discoloration caused by natural environmental atmospheric conditions

Warranty period:

Owner-occupied-single-family residential homes:

For owner occupied single family residential homes, the warranty period commences at the closing date of the sale from the residential contractor to the owner. In the case of owner-occupied single-family residences, this warranty applies only to the original purchaser and may not be assigned or transferred to subsequent owners. In the event the property is leased, the warranty period will begin on the day the lease begins.

Commercially owned properties:

A commercially owned property is any structure other than an owner-occupied single-family residence (e.g., property owned by corporations, governmental agencies, partnerships, trusts, religious organizations, schools, or cooperative housing arrangements, or installed on apartment buildings or any other type of buildings or premises not used by individual homeowners as their residence, including properties available for rental through VRBO, Airbnb or other similar services)

For commercially owned properties, the warranty period commences when the commercial owner takes possession of the property from the builder or developer. In the case of commercially owned property, this warranty applies only to the original owner and may not be assigned or transferred to subsequent owners.

RWD products installed in a commercially owned property carry a ten (10) year warranty from date of the warranty commencement.

 

 

Impact Windows and Doors: Impact windows are manufactured to meet the following standards for areas where high winds and wind-borne debris become a factor:

 1) Florida Building Commission standards,

 2) American Society for Testing and Materials – EI886 & EI996.

RWD’s products are designed according to the standards listed above, which contemplate that the products may break or be damaged under high-wind circumstances. Accordingly, the products are not defective in manufacturing or materials (and thus, the warranty is not breached) if:

1) the window glass shatters, or the screen is damaged when impacted by high winds and/or wind-borne debris or

2) flying glass or wind-borne debris damages the frame, screen, or window glass.

Installation in an area that exceeds the product’s design pressure and/or does not comply with applicable building codes will  be excluded from this warranty.

Other Limitations:

  • Improper Product Installation. Warranty does not cover damages due to improper installation not in accordance with these standards, ASTM E 2112, AAMA 2400, and local code requirements, as applicable. This includes removal, painting, repair, adjustment, tampering or re-installation of products or components; or undue stress or pressure applied to the products by adjacent construction or inadequate provision for expansion or contraction of the products or framing, building settlement, excessive building movement, or structural failures of walls or foundations.
  • Water infiltration other than a defective result caused by manufacturing.
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  • Condensation mold or fungus on products. This condition may occur as the natural result of humidity within the house or building caused by interior/exterior temperature differentials and does not indicate a manufacturing defect.
  • Insect screens are designed to impede intrusion by insects and are not intended to keep persons or animals in or out. RWD makes no warranty that insect screens will keep persons or animals in or out and shall have no responsibility for any damages or injuries arising or resulting from a failure of insect screens to keep persons or animals in or out.
  • IGU Fill. RWD does not warrant specific argon gas fill or retention levels beyond sample compliance with referenced certification criteria.
  • Damage caused by handling or delivery by anyone other than RWD or one of its approved installers.
  • Exposure to conditions beyond published performance specifications.
  • Accident, acts of God, fire, flood, or atmospheric contaminants, including airborne pollutants; application of heat causing excessive temperature differentials; or anything outside of RWD’s control.
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RWD reserves the right to furnish similar parts in lieu of exact replacement parts.

RWD’s obligation under the warranty is limited to repairing or replacing, at its option, any window or door that is defective in materials or workmanship during the applicable warranty period. Notwithstanding the foregoing, RWD, at its sole discretion, reserves the right to refund the amount paid by the original purchaser for the defective product. RWD will only cover labor charges to repair or replace defective product for the first (1) one year from the start of the warranty period. IN NO EVENT SHALL RWD BE LIABLE FOR LABOR CHARGES OR OTHER EXPENSES IN CONNECTION WITH REMOVAL OR INSTALLATION OF EITHER THE ORIGINAL OR REPLACEMENT PRODUCT AFTER THE FIRST ONE-YEAR PERIOD.

NOTIFICATION OF DEFECT:
Failure to notify RWD of any defect(s) in the products within sixty (60) days after the earlier of the discovery of the defect(s) or the time which the defect(s) should have been discovered will result in the Limited Warranty being voided.

This warranty gives you specific rights, and you may also have other rights that vary from state to state. 

To initiate a claim under this Limited Warranty, contact:

Renaissance Windows & Doors, Inc.
13340 International Parkway, Jacksonville, FL 32219

904-328-5355